Privacy

PRIVACY POLICY

At Mutual Federal Bank, the protection of the privacy and confidentiality of your personal information is very important to us. We value your business and the trust you place in Mutual Federal. In order to offer you the financial products and services you seek to obtain, we collect, maintain, and use information about you on a routine basis. To help you better understand how your personal information is protected, we are providing you with the following statement describing our practices and policies with respect to the privacy of customer information.

Information We Collect

As part of providing financial products or services, we may obtain nonpublic personal information about individual customers, allowed by law, from such sources as:

• Information we receive from you on applications, emails, or other forms;
• Information about your transactions with us;
• Information obtained from others such as consumer reporting agencies; and
• that is generated electronically when you visit our website or use our Online Banking services.

Information We Share

All information that we collect and store is used for specific business purposes. We will not disclose any nonpublic personal information about our current or former customers, except as permitted by law.

We may share the information we collect for the following purposes:

• To provide you with the requested products and services, complete a transaction initiated by you, or offer you additional products and services that may be of interest to you;
• To comply with state and federal banking regulations, reporting requirements, government or court orders;
• To protect against fraud;
• To report the existence and condition of an account to companies such as credit bureaus or consumer report services.

Safeguarding Customer Information

We understand that the protection of your nonpublic personal information is of the utmost importance. Guarding your privacy is our obligation. Mutual Federal Bank maintains strict procedures and policies to protect your privacy:

• We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information;
• We restrict employee access to customer information to only those who have a business reason to know such information;
• We educate our employees about the importance of confidentiality and customer privacy and require them to adhere to the Privacy Policy.

Internet Banking Privacy

We do not collect personally identifiable information about visitors to our website. We may collect general information on our website visitors for security and statistical purposes to help us provide better online services. The general, non-identifiable information collected for these purposes may include: date and time you visited our website, your IP address, the pages visited on our website, and other information related to content on the site.

To make our website more effective, we use "cookies" as part of our interaction with your browser. Cookies are commonly used on websites and do not harm your system. A "cookie" is a small text file or text identifier placed on your hard drive by our server. Internet protocols require all visitors and accountholders to accept cookies.

Messages you send to us via regular non-encrypted Internet e-mail may not be secure. You should not send any confidential information to us by e-mail. If you choose to send confidential information to us, you accept the risk that a third party may obtain this information.

We may provide hyperlinks to third party websites as a convenience to users of our website. Links to other websites do not imply the endorsement or approval of such websites by us. Such sites may have privacy and security policies different from those of Mutual Federal Bank. We have no liability to any individual or entity for the content available through such hyperlinks.

The Privacy of Children Online

We recognize the vital importance of protecting privacy, especially where children are involved. Mutual Federal Bank complies with the Children's Online Privacy Protection Act (COPPA) and Federal Trade Commission's implementing regulations in its commitment to protect children's privacy on the Internet. We do not knowingly market to children. We do not knowingly collect names or any other personally identifiable information from children. We are not responsible for the content and data collected by nonaffiliated third parties to which our Web site may link.

Contact Information

Mutual Federal Bank is committed to protecting your privacy. If you have any questions, complaints or concerns, please contact us at (773) 847-7747, email us at CustomerService@mutualfederalbank.com, or write us at:

Mutual Federal Bank
ATTN: Compliance Officer
2212 West Cermak Road
Chicago, IL 60608